StarStay is committed to protecting customer privacy and here we have provided an overview of the procedures we have in place to ensure that the information collected is handled securely.

Your IP Address

We use your IP address to help diagnose problems with our server, and to administer our web site. Your IP address is used to identify you and to gather broad demographic information about you.

Information We Request Directly From You

Our site's registration forms, order forms, surveys and contests require you to give us contact information (like your name and email address). Our order forms require financial information (like your account or credit card numbers) as well.

How we use Contact Information

Your contact information is used to contact you when necessary in connection with transactions entered into by you on our site. Your contact information is provided to the hotels at which you have made a reservation. We also use customer contact information we collect in order to send you information and offers from our company and promotional materials from some of our partners. We carefully select the information we send and make sure that it offers real value to you, such as discounts, exclusive offers or special event information.

How We Use Financial Information

We will not share financial or unique identifier information with third parties without your prior consent. When you make a purchase on the Site, your consent is given to provide your financial or contact information to those third parties necessary to process your transactions with us, such as credit card companies.

Other Sites/Third Party Vendors and their Private Policies

This site may contain links to other sites. StarStay is not responsible for the privacy practices or the content of such web sites or for the privacy policies and practices of other third parties.

Our Security Precautions

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. Our secure server software (SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the internet. If you have any questions or concerns about this privacy statement, the practices of this site, or your dealings with this web site, you can contact us at info@starstay.com.